An Updated Overview of the Online Proctoring Market

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Last week we published an overview of the market for online proctoring. We received a lot of good feedback and questions about the model and our view of the market, and with this post we are updating the market overview.

The landscape for online proctoring tools

There are many vendors providing products in the online proctoring space. We count well over 100 different vendors that provide online proctoring products and services to higher education alone. There are some additional vendors who specialize in proctoring services for clients in the corporate, government or professional certification sectors.

The market can be divided into four basic types of solutions as shown in the diagram below. This is not a complete listing of vendors, only a partial listing of some representative vendors. We have made some changes to the diagram to reflect feedback.

Please note the following when reading the market overview diagram:

1. We changed the names of three of the categories to be more clear.

We changed the Lockdown Browser category to Browser Locks and Navigation Limits because the name Lockdown Browser is associated with one particular product, and the new name more accurately reflects the functionality of these tools.

We changed the name of the AI Enabled proctoring category to Automated Proctoring as this is more commonly used in the industry. Most automated proctoring services do use AI as part of their solutions.

We changed the name of In-Person Proctoring to Live Proctoring, again because it is more commonly used in the industry and is clearer.

2. We moved Honorlock from the Live/In-Person category to the Automated/AI Enabled category and added their BrowserGuard product. The Automated Proctoring best captures the Honorlock product although it can be complicated given the emergence of hybrid products (see discussion below).

3. We added the Proctortrack QA automated proctoring product. It had been omitted in the previous list.

4. We linked the Meazure Guardian Browser to the two ProctorU products as they have been part of the same company for a while now.

5. Some products on the original list we omitted from the second list due to space concerns. This is a partial listing meant to give a sense of the different parts of the market. We have tried to include some non-US based companies to give a sense of the international scope of the market.

6. The diagram below is not meant to reflect market share. This can be difficult to assess with proctoring because many institutions use more than one product, and many are licensed on a per exam basis rather than by headcount or FTE though FTE licensing models do appear to be increasing.

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