Webinar Recording and Transcript 20230320

Third-Party Servicer Guidance: Update, What Do We Know, and Why You Should Comment

I thoroughly enjoyed the webinar I presented on Monday along with Russ Poulin from WCET and Cheryl Dowd from the State Authorization Network (part of WCET). These two in so many ways have been my tutors in federal policy issues around education over the years, and they’re great people as well. The webinar recording is provided below for those that could not attend or would like a transcript. Due to email limitations, you may have to click through to the website to see the full transcript (click on the “Read online” link at top of newsletter). Even though this is a premium post, feel free to forward during the free trial period.

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On to the update.

Third-Party Servicer Guidance: Update, What Do We Know, and Why You Should Comment

Transcript

Russ: Hello everyone, and welcome to this webinar about the Department of Education's third-party servicer guidance. And we'll talk a little bit about the OPM questions that came out around that as well. Very happy to see you all here today and thanks for joining us. Just a few housekeeping things. One is that we do invite you to use chat to talk among yourselves and to ask questions of each other. We won't have the Q&A part open because one of the things we did was that we asked for questions ahead of time and must have a lot of questions because we have a lot of people signed up for this and we received a lot of we received well over 100 questions for this. We won't get through all 100 questions. Some of them we were able to categorize together, and we'll get to those at the end and talk about those that were pre-submitted. Very good, very good questions on that. [00:01:00] Some of you sought yes and no answers. We might not always have a yes or no, but we'll give you our best interpreter on what's going on. And we do want to remind you that, yes, this is being recorded. And yes, we will share the slides. People always ask that even though I've yet to been on hardly any webinars where anyone's ever done not shared those things. But we will share all of that for you. With that, let's go to the next slide and want to introduce our panel again. I'm Russ Pullen, Executive director of the WICHE Cooperative for Educational Technologies. we're while we're a part of WICHE, which is a regional organization, we focus on digital learning issues and especially the policy issues. We have members in all 50 states and DC and a few in Canada and a few from a few other places. With that, Cheryl, let me turn it to you to introduce yourself.

Cheryl: Thank you, Russ. I'm [00:02:00] Cheryl Dowd. I'm the senior director for the State Authorization Network and WCA Policy Innovations. my primary focus is on the state authorization network, which is also a membership organization. We're a division of WCA, but our focus is on the regulatory compliance and management for consumer protections for out of state activity compliance. And I'll turn it to Phil.

Phil: Hi, my name is Phil Hill, Consultant and market analyst with Phil Hill and Associates. We're actually in the middle of rebranding the company, but in any case, most people know me from the blog, so On Edtech is the blog by Phil Hill and Associates. And who the associates are - we'll get to outside of this webinar, but we basically cover all things EdTech and not necessarily the technology itself, but all of the impact. And today, as we're talking about policy, which is a huge area of impact. we do consulting and market analysis [00:03:00] in this area and I love working with WCET and SAN, so I'm looking forward to today.

Russ: Yes. Yeah. Phil You're seeing three people here who geek out on such things. we enjoy, enjoy talking to each other and we hope that we can bring it up so that you don't have to be a geek to listen to all of this. But geeks are welcome. Let's move to the next slide where we have a very fuzzy picture of Peter Bergman, the actor, and had this caveat where I wonder often said this: I'm not a doctor, but I play one on TV that that's a phrase thought. Well, it can't be that old. Well, it goes back to Vic's medicine ads from 1984. And this picture, very fuzzy picture, is from an ad from 1986 where he played Peter Bergman played a doctor on All My Children. But the point of this is, is that we really have to be clear that we're not providing legal advice. We're providing our opinions based upon our [00:04:00] best reading of what's coming out of the department and also talking to a lot of people who either have talked to the people in the department or who have or other legal advice and are giving us legal their legal thoughts, if not advice on it. And so we are not providing official regulatory interpretations. don't don't take it that way. with the caveats out of the way, let's go ahead and move on to the next part and some background about where did all this come from? And then on February 15th that you'll see here and we have some links there to this press release that they came out where there actually was two parts to this press release that that came out.

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